A GP practice in Falmouth is asking patients for advice on the permanent closure of one of its branches.
Trescobeas Surgery also has a sister branch in Flushing, although this has been closed since early 2020.
Now the practice has said it wants to make the closure permanent, saying it is “to ensure the best care and health outcomes for all of its patients”.
The Flushing branch surgery closed two and a half years ago due to the onset of the Covid-19 pandemic and associated health and safety concerns for its patients and staff.
The NHS Cornwall and Isles of Scilly Integrated Care Board said: “The practice cites its Care Quality Commission regulations, as well as a serious lack of workforce availability, which affects many parts of the healthcare system, as the main reasons for making the closure permanent. ”
The surgery was previously open for a limited number of face-to-face GP appointments, but the practice said many were unbooked.
Since Flushing’s temporary closure, patients have continued to access doctor and nurse appointments through the Falmouth-based telephone triage system.
Patients were treated either at Trescobeas main surgery in Falmouth or the other sister branch surgery in Mylor, while anyone confined to the house received care at home.
The practice says that if the Flushing closure becomes permanent, patients will continue to receive the same support in the same way as they have been.
Ahead of the proposed official closure, the practice is launching a patient engagement program to gather feedback from the local community.
This will include a public meeting and patient survey, as well as the opportunity to write to the practice by letter or email.
Dr Hounsome, GP at Trescobeas Surgery, said: “The decision to officially close our practice in Flushing is not one that we as partners have taken lightly.
“We want to reassure our patients, their caregivers and families that we have considered the options available to us to operate at the high level of care we wish to provide.
“We encourage anyone who feels they will be affected by the proposed change to raise their concerns with us.”
The public meeting will take place on Tuesday 13 September from 7pm at the Ord Statter Pavilion, 7 Waterings Road, Mylor Bridge.
Physician Practice Partners and members of the Surgery Patient Engagement Group will be there to answer people’s questions.
The patient survey will be launched on September 14 and will end at midnight on October 2. During this time, hard copies will be available from Trescobeas Surgery and Mylor branch, and at the public meeting.
The online version will be accessible via a link from the firm’s website trescobeas-surgery.co.uk
Dr Hounsome added: “The safety of all of our patients in Flushing, Mylor, Falmouth and surrounding areas is of the utmost importance. The Flushing branch presents us with a considerable challenge in this regard.
“We are able to provide a safer environment for patients and staff at our other branch in Mylor and our main practice in Falmouth. These further benefit from a range of healthcare professionals and services to meet a variety of needs, as well as convenient parking.
. Trescobeas wants surgery doctor GP Flushing Cornwall be definitely closed