iPhone 14 bugs with FaceTime and iMessage

iPhone 14 bugs with FaceTime and iMessage
iPhone 14 bugs with FaceTime and iMessage

Apple today released a support document officially detailing potential issues for customers setting up their new iPhone 14 and iPhone 14 Pro today.

Due to activation issues in iOS 16.0, iMessage and FaceTime may not work properly. iPhone 14 issues include not being able to receive iMessage or FaceTime calls, green bubbles appearing instead of blue bubbles when you contact another iMessage user, and recipients can see your messages from the good account…

In short, iOS 16.0 has new device configuration bugs related to device activation with iMessage and FaceTime. Obviously, the timing is imperfect with so many customers buying iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max models with iOS 16.0 pre-installed today.

Fortunately, Apple has already fixed these issues with the release of iOS 16.0.1, which was released yesterday.

Apple says iMessage and FaceTime issues should be resolved after updating to the latest version of iOS. As part of setting up a new device, your new iPhone may prompt you to upgrade before it even reaches the home screen. Alternatively, after recovering your iPhone 14, go to Settings -> General -> Software Update and update to the latest available version.

If you still have problems with iMessage and FaceTime after updating to iOS 16.0.1, you may need to change iMessage settings slightly. Apple says to check Settings -> Cellular first and make sure your phone line is on.

Then open Settings -> Messages -> Send & Receive. Tap the phone number you want to use for iMessage. Open Settings -> FaceTime and tap the phone number you want to use with FaceTime.

By following these steps, you should reset the activation process for these services and your iPhone 14 should then work normally.

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